If you receive an error such as “Missing a temporary folder” or a temporary directory error while installing or updating a WordPress theme/plugin, it is usually related to the PHP temporary directory configuration or permissions.
Follow the Steps Below
- Log in to your cPanel account.
- Open File Manager and go to your WordPress installation directory, usually
public_html. - Open the
wp-config.phpfile and add the following line before the line/* That's all, stop editing! */:
define('WP_TEMP_DIR', dirname(__FILE__) . '/wp-content/temp/');
- Go to the
wp-contentdirectory and create a new folder named:
temp
- Set the
tempfolder permission to 755. - Try installing or updating the WordPress theme/plugin again.
Still Getting the Error?
Make sure your hosting account has sufficient disk space, the WordPress directories have correct permissions, and there is no PHP configuration issue.
If the problem continues, contact Razorhost Support for assistance.